LG - Ericsson iPECS is a Pure IP Telephony platform offering Enterprise functionalities at an affordable price. It contains a rich set of traditional telephony functionalities as well as IP based technologies such as; the ability to extend its connectivity over large geographic locations via IP networking, integration with business applications such as dialing from Outlook Contacts etc.
At the heart of the iPECS platform is the iPECS Call Server. This highly reliable, purpose built Call Server (also known as the MFIM, or Multi-Function Interface Module) is the main controller for the iPECS Platform and provides central control to all connected Gateways and Telephones on the Network. Five different Call Servers are available for organisations of between 5 and 1000 users, ensuring that you can implement a Call Server to meet the specific needs of your organisation.
Modular iPECS Gateways, which easily connect to the Call Server over any IP network, interface to an array of network resources from analogue telephone circuits to advanced VoIP connections. The simple modular structure yields flexible configurations and installations to meet your business needs now and in the future.
The real time web administration offers the customer simple and easy maintenance without having the need for a fully dedicated system manager.
Mobility is also an expected benefit as businesses are having more and more connection with SOHO and branch offices. Remote IP phone, Soft phone, wireless IP phones and mobile extension can provide a seamless connection wherever you are.
Exceptional Built-in Features
· Make, Hold, Transfer & Receive Calls
· 3 Party on-demand conferencing
· On-demand call recording
· On-hold music or tones
· Route calls by Caller ID
· Position in Queue Announcements
· Call Volume Thresholds with Internal page alerts
· ACD Group Name Display
- Supervisor help function
- Zap tone (forced auto-answer)
- Voicemail to Email
- Voicemail Download
- Mobile Extension (with ISDN lines only)
- WiFi Phone support
- PC Based Phone (Phontage)
- PDA & Smartphone based Phone
- Remote Gateway support
- Remote access to web-based programming